Hover.com Provides Innovative Domain Name Management Services
TORONTO, Dec. 8 - Tucows Inc., (AMEX:TCX, TSX:TC) a global provider of domain names, email and other Internet services, today officially welcomes Hover (http://hover.com) to its family of web services.
Hover is a hassle-free domain management service that makes it easy for anyone to buy a domain name, set up a personalized email address and connect a domain name to all of their web services - in seconds.
“Many providers will sell you a domain name, but none make it really simple to use those names,” said Ross Rader, General Manager, Hover. “Our goal is to make domain names as easy to use as they are to buy.”
Hover’s features include:
- Hover’s innovative URL forwarding tools make it incredibly easy to manage your personal identity online:
- Use Hover to point other people to various web pages. For example, rather than sending someone a link that looks like this: http://www.youtube.com/watch?v=OCutOJ5YfMk , you can use Hover to create “shortcuts” that look like this:
- http://awesomelawncare.com/tips or http://howto.awesomelawncare.com.
- Hover helps users create personalized email and email forwards that share the same personalization as the domain name. This helps get rid of ugly email addresses like: lawncare99@hotmail.com, replacing them with personalized addresses like sales@awesomelawncare.com
- They also include simple, easy-to-use domain management tools like WHOIS privacy and DNS management all included at no extra charge.
Hover offers three options for selecting domain names:
- Use a simple search that offers helpful domain name suggestions to easily find that perfect domain name. At launch, Hover offers .COM, .NET, .ORG, .INFO, .BIZ, .US and .CA, with more options coming soon.
- Bring an existing domain name that you registered with another provider to Hover and take advantage of Hover’s advanced features and easy-to-use management tools.
- Choose a “Personal Domain” based on your first and last name for the ultimate in personalization. Hover offers access to over 39,000 surnames for web addresses and email.
Hover is the only domain name management service to offer a free trial, allowing users to check out some of the Hover tools before paying.
Paid Hover accounts all include:
- A domain name
- Unlimited domain and link forwarding
- Easy POP, IMAP and webmail upgrade options
- Unlimited customer support via email, web and telephone
- Customized, ad-free and iPhone-compatible Hover page
- Easy-to-understand pricing with no confusing upsells or add-ons.
Hover is clear and open with users about their rights and responsibilities as a domain name owner. There are no over-complicated domain ownership rules or shifty practices. Instead Hover provides easy-to-read terms and conditions, an interactive Domain Name Timeline and other tools to give customers the information they need to manage domain names without a hassle.
“With Hover we’ve taken more than 12 years of experience selling domain names and combined it all with the latest web technologies to make domain name registration simple and less confusing,” said Elliot Noss, President and CEO, Tucows. “There’s no reason that the average person should feel intimidated, or confused when buying a domain name. Hover delivers on its promise to make a domain name as easy to use as it is to buy.”
Hover takes a “best practices” approach to domain sales, using Tucows wholesale services provided by OpenSRS as its foundation. Tucows Retail Services is unifying its ItsYourDomain (IYD) retail, NetIdentity and Domain Direct domain registration services on Hover. Customers of IYD (It’s Your Domain) were transferred to Hover last week. Domain Direct and NetIdentity customers can look forward to being transferred in early 2009.
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December 11th, 2008 at 8:53 pm
That’s a great concept. Many people have read about domains and hosting and websites but having a one stop shopping facility where they could do everything from one place is going to be a hit for newbies.
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January 18th, 2009 at 7:07 pm
Hi there,
Does any know of Hover.com domain purchase and renewal promo/coupon codes?
Thanks so much!
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February 11th, 2009 at 2:54 pm
I started with these guys when they were Tucows / Domain Direct to reg a domain and host email. Almost immediately their email service went in the toilet - multiple, lengthy (days) downs. Then they turned into Hover and customer service access was reduced to Mon through Fri. - average on-hold time = 45 mins BUT with calming classical music. Smart, considering what they are doing to their customers.
If you could get to user forums you would see entries like
“I opened a ticket for help about a month ago, nobody has bothered to contact me… ”
“So what happens if loose my domain because I cannot get customer service?”
“No response to tickets …”
I was so frustrated with their downtime I moved my email / MX records to Google Apps basic. When it came time to renew my domain, Hover also wanted to ding me for email hosting in spite of the fact that all DNS records clearly pointed at Google.
I don’t think they are doing this stuff intentionally, they are simply trying to grow too quickly without the proper checks, balances and support in place.
There is no reason to do business with these clowns apart from a basic domain registration and I would suggest you avoid them for that too.
If you are doing a domain + email hosting, for sure go elsewhere for the email. Start by pointing your MX records for email. Google Apps basic (free) has been working just fine and our email performance has been consistent since I moved away from Hover.
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March 4th, 2009 at 12:25 am
I was with Domain Direct and was happy with them. Got moved to Hover … they are AWFUL. They will auto-renew any domain names associated with your accounts. They used a credit card of mine to renew an account for a business domain - I complained to customer service and they told me to shut up or they’d shut my account off.
I had other plans for this evening, but instead I’m transferring domains.
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March 31st, 2009 at 7:37 pm
THIS IS THE WORSE COMPANY. Stay away from them. There is no telephone to call them. After a year expect your charge to triple or more without you knowing about it. Run Run Run.
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April 30th, 2009 at 10:31 am
Hover is a service of Tucows. I started with Net Identity in 98 - which became domain direct … so on until Hover. So far hover’s up time is more reliable than any previous host, but the price is higher also. They had some ticket response issues for a short while but seem to be cought up and on track.
When they became hover, the web space is now hosted by Hostopia. Hopefully the’ll be better than godaddy.
One thing to mention: their account management interface has been over-simplified, it’s difficult to find what you ar looking for in the mystery meat navigation.
They do offer coupon codes, and a google search will give you a result for at least 10% off.
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May 25th, 2009 at 8:23 am
Stay away from this company. They ruined the NetIdentity name with their trashing of people’s accounts, forcing them to rebrand themselves with a new name. Do not give them any money.
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